Online Support

Enquiry

Information and Link

I want to change my appointment time

Please use your online MyGov account to check, arrange or reschedule your appointments with MAX. You can use it to log job search activity and check your job search requirements.
For a full list of task cards and videos on a range of topics related to Workforce Australia, other employment services and your requirements, visit: https://jobsearch.gov.au/how-to-guide

I need to speak with my MAX Employment Consultant

You can contact your consultant direct via email: firstname.lastname@maxemployment.com.au

Apply for jobs

MAXConnect is our online job matching and search tool with access to unique jobs across Australia. These are opportunities available to any MAX Employment service customer via our local and national employer partners.
For jobs available, visit: https://www.maxsolutions.com.au/max-connect

Need help with your jobsearch

Our website contains a variety of articles on topics including resumes and cover letters, applications, interviews, and much more.
Visit: https://www.maxsolutions.com.au/help-and-advice

Having trouble logging in to MAX Connect

If this is the first time you've logged in to MAX Connect, you will need your username.

This will be your JobSeeker ID (JSID) followed by @max-connect.com.au e.g. 123456789@max-connect.com.au

The first time you login, your password is your surname dot MAX dot the last 3 digits of your JSID, in all capital letters - SURNAME.MAX.789. or

For example:

• JONESSMITH.MAX.566
• JONES-CAREY.MAX.115

You will then be able to set your permanent password.