DES participant Joel lands his first job

For Joel and his family, it’s been a tough few years trying to get him permanent work while living with a disability. 

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January 17 2017


For Joel and his family, it’s been a tough few years trying to get him permanent work while living with a disability. 

With the help of MAX, Joel now finds himself collecting trolleys at Toowong Village in Brisbane’s inner westside. Now, after two months on the job, he says he feels happier, being more active and independent. 

“It’s been great working here. I like this job now because I am out of the house,” Joel said. 

“My favourite part of the job is that I get to move around on my feet. I am also able to catch the train in to work now.” 


MAX Placement Consultant, Kylie-Maree Henderson, said it’s heart-warming to see Joel moving forward. 

“One of our other MAX officers had a connection to Joel’s employer and an ad came out looking for trolley collectors,” she said. 

“I said to his parents, ‘this is a start, let’s get him in there’.

“After a few weeks in the job, I had a chat with his dad who said he’d opened up and grown more confident since being back in work. 

“I wanted Joel to become that little bit more independent, so I asked his dad to see if he could take the train in with him one day to get him used to travelling. He was so excited he wanted to catch the train home on his own that afternoon.” 

Joel’s supervisor, Gill, at Coles Toowong says it’s a very busy shopping centre and Joel plays a vital role in keeping the trolley bay full. 


“It may sound like a simple job, but it’s also a very important one,” Gill says. “If there aren’t enough trolleys up here for customers to use we have thousands of dollars go straight back out the door.


Joel’s parents also wrote a heartfelt letter to Kylie-Maree, after she helped him into the new job. 

“What Kylie-Maree has done for our son and the confidence she’s built up in this young man, and in us, is unbelievable,” Joel’s dad Kevin said.  

“She truly does believe in giving kids like Joel a real shot. She’s not just a credit to MAX Employment, she’s a credit to the world.” 


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