Amanda's achievement

From struggling with debilitating anxiety to confident Administrative Officer at BSI Learning, Amanda has grown enormously in the last six months.

August 10 2018

24 year old BSI Administrative Officer, Amanda.

From struggling with debilitating anxiety that induced crying, nausea and vomiting, to confident Administrative Officer at BSI Learning, 24 year old Amanda has grown enormously in the last six months.   

Amanda said re-entering the workforce caused her anxiety to heighten

“When I was younger my anxiety affected the majority of my life. Working with different people helped me overcome that, but coming to work was the last trigger.”

Unemployed for over two years, Amanda desperately wanted to go back to work.  Her consultant Alana Poutama and Health Services Officer (HSO) Bethany Townsend at MAX Employment Wynnum worked closely together to provide the support Amanda needed. 

“I did a lot of programs with Beth to help me build my confidence,” Amanda said. 

“Beth and Alana were good at keeping on top of me and not letting me slip through the gaps. They were always helpful, when you needed to call, they were always happy to talk to me.”

 


Although nervous about starting work, Amanda knew the job at BSI was the one for her. 

“It was scary getting back into work but this job at BSI made it easier. The team here have been wonderful from the get go. It was a good job fit right from the job ad.”

After applying online for the job, Amanda attended an interview where she felt confident to disclose her anxiety to BSI Manager, Kaye. 

“I knew I could train anyone to be in admin, so I was more interested in getting the right person who fits in,” Kaye said. 

After discussing Amanda’s anxiety, Kaye called the team at MAX Employment Wynnum for further information.

“I worked in employment services previously, and I’ve come to realise people with a disability want to work and have great attitudes.” 

Kaye created an environment in the office where Amanda could feel comfortable. 

“I said to Amanda, if she feels her anxiety build, go for a walk. I go in and out all day myself because I get a bit claustrophobic. We’re pretty flexible in that way; some days we start early, other days we finish late. As long as the work gets done, I’m happy.” 

Amanda is not only confident in printing, filing, archiving and mail sorting, but is also a great emotional support to Kaye and the team. 

“Amanda will go and get me a coffee quite often when I’m in the middle of a meeting. She seems to be able to pick up on when I’m particularly stressed.”

After her strong performance over the last six months, Kaye said Amanda is starting to take on more responsibility at work. 

“We’re growing her more, moving her into more compliance type role.” 

Amanda is happy to continue working at BSI for the foreseeable future, and keep achieving her goals. 

“It’s been really good, I can definitely see myself hanging around and progressing up a bit. With the money from my job we’ve started renovating our house!” 
 
For information on finding work with a disability, visit des.maxsolutions.com.au.

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