Employee Assistance Program (EAP)
EAP is short-term, solution focussed support that allows individuals to access timely guidance and support. MAX Solutions EAP is a fully confidential counselling service available to assist employees in managing personal and work related concerns. This service is provided by qualified psychologists and clinical social workers for employees and their immediate families.
Critical Incident Management Services
MAX Solutions offers 24/7 assistance in coordinating a response to a critical event and providing psychological first aid for all involved to ensure safety and trust is maintained and assists a smooth recovery for the business and staff. Critical incidents may include accidents, illness, disaster, burglary, fatalities or other extreme circumstances, often unpredicted and uncontrolled in nature.
Manager Assist is a confidential program tailored to the needs of managers and supervisors that can be accessed confidentially by phone. Manager Assist allows leaders to have access to specialist psychologists for strategies, guidance and support to deal with issues related to their role as leaders such as managing staff emotions, staff at risk, and morale and conflict issues.