EAP Library

Apprentices can be a vital part of your business and offer many benefits. However, sometimes it can be tricky to find them, especially with the skills shortages in some industries and regions of the country. K... READ MORE

  1. Be prepared The job advertisement is only a snapshot of the role you are applying for. To ensure you are ready for any questions you may get during the interview, you really should do some researc... READ MORE

Conflict in the workplace can arise for many reasons. Thankfully, conflict management skills can be applied across several different situations.   Understand your stressors The first step in managing co... READ MORE

While worker safety is the primary goal of a focus on health and safety at work, there are several other significant impacts to an unsafe business.   Loss of income or products Injuries at work generall... READ MORE

While Australia is a relatively safe country, accidents and injuries in the workplace still occur fairly consistently and across many different industries. Workplace safety is everyone’s responsibility but wha... READ MORE

To ensure their transition to your business is smooth, some form of on the job training is required. But what is on the job training and what are the best ways to deliver it?   What is on the job traini... READ MORE

Employee training and development is crucial to retaining staff, particularly those with the experience and skills that provide real benefit to your business. MAX believes in the value of training and because o... READ MORE

You get support You may not have to cover all the costs of training yourself. The Federal and State and Territory governments provide a range of incentives to get more apprentices trained and employed. These ... READ MORE

The good news is that it is possible to improve your EQ. For example, when you learn to better manage your stress your stress tolerance improves and you’ll be able to function more effectively when experiencing... READ MORE

If you have a job that requires you to work with people, then you probably will experience conflict from time to time. An international study conducted by CPP Global[1] in 2008 surveyed 5,000 employees an... READ MORE

Aussie Broadband are known for many things, but something that stands out is their customer service. The Australian telco business was crowned Roy Morgan’s Internet Service Provider of the Year in 20... READ MORE

On April 20th, the day that thousands of Queensland students began online learning from home, Chef and Gympie local Candy Waldock defied conventional wisdom and opened a new café in the regional town.  Su... READ MORE

  1. Provide access to assistive equipment and technology While you might assume that your employees’ home is suited to them and supportive of their needs, the issue is a little more complex. Providing s... READ MORE

People with disabilities have traditionally been excluded or underutilized in the workforce. Stigmas and a general lack of understanding surrounding the capabilities and skills they can provide businesses, has ... READ MORE

Organisations around the world have spent years trying to work out the best way to promote diversity and inclusion. Most agree on the importance of celebrating difference among their employees. But is... READ MORE

Overcoming barriers to hiring culturally diverse staff While it’s a myth that most immigrants have English language problems (FECCA), there are around 300 separately identified languages spoken in Australian h... READ MORE

COVID-19 has created enormous challenges for employers with many changing the very way they do business. Many employers are having to ask themselves, do they have the right employees? Let’s take a look at ... READ MORE

With the treasurer announcing Australia has now entered a recession, on the back of bushfires and pandemics, it might seem natural for businesses to move into defence mode. Putting those recruitment plans on ho... READ MORE

  More job seekers have been upskilling during COVID-19, with women three times as likely as men to seek out training opportunities, according to new data from one of Australia’s largest employment servic... READ MORE

Job tenure statistics shared by McCrindle Research.  With mounting pressure from the government to keep people in the workforce longer, an older worker may prove to be a loyal employee offering a high ret... READ MORE

Of course, there’s no right or wrong answer – we all know hiring is a nuanced business at the best of times. The Australian HR Institute wrote in 2017 that “overqualified candidates are equal parts tantalisi... READ MORE

When Callum Kennedy left high school in Tasmania, like any excited teenager, he was full of hopes and dreams for his future. But after two years of job searching, and with just two very short-term roles under ... READ MORE

  When Melbourne mother Susan Hanson decided to devote her life to raising her children and enjoying her family, she never thought taking the plunge back into work as a mature-aged person would be so daun... READ MORE

  For socially anxious people, doing a job that doesn’t require “people skills” would seem the obvious choice. So, to find 23-year-old Tasmanians Justin Unwin and Zach Bennetto cheerfully chatting to cus... READ MORE

  Endeavour Oyster Farm in picturesque Woolooware Bay in New South Wales, produces over one million oysters each year, selling directly to hungry locals and tourists alike.   Owners... READ MORE

When Paul Humphries’ mum fell ill, his world was turned upside down. The 29-year-old bakery assistant packed up his belongings and moved to be with her in western Sydney. Life as a carer meant long days fille... READ MORE

  Long-term unemployment can wreak havoc on a person’s sense of self-worth, well-being and confidence. That was the situation 28-year-old Jake Robson from Victoria found himself in after five years out o... READ MORE

Though employment rates for people with disability has improved slightly each year, there is still a large discrepancy in employment between people with disability and those without. While 94.3% of people in A... READ MORE

People with disability can bring a range of skills, talents, qualifications and abilities to any business. Yet many companies still don’t fully appreciate the benefit of employing people with disability. Work... READ MORE

More and more organisations are creating jobs with people with disability, or harnessing the skills and abilities people with disability have for roles that already exist. This means great opportunity for... READ MORE

Most of us are aware of the idea of making our businesses more accessible for our customers living with disability – but what is website accessibility and how do you make your website accessible?  Like ma... READ MORE