Quality Statement

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MAX Solutions Quality Statement

MAX Solutions is committed to providing flexible, responsive and innovative services of the highest quality that meet the needs of both job seekers and employers. With a dedicated team that strives for excellence, we focus on maximising employment opportunity, prospects and growth for individuals and communities.

MAX Solutions has a commitment to assist in providing a tailored service that is culturally sensitive, inclusive and respects the dignity of all people. This is underpinned by our overarching MAX organisational vision: To be the recognised leader in human services, giving every person every chance.

Our Services

We aim to provide services that focus on our job seekers strengths and help transition them into work as quickly as possible. Using evidence based interventions, we support job seekers in actively contributing to their community. We continuously and consistently measure our performance against job seeker expectations, and take appropriate and timely action where required.

As Individuals

We firmly believe that a diverse workforce fosters innovative thinking, and recognise and respect individual cultural needs, literacy levels, and personal experiences. We are committed to creating a workplace that embraces and promotes diversity, and will provide a support team that understands the individual needs of our job seekers, including any cultural and language considerations.

As a Team

Our services are supported by partnerships and strategies with industry leading specialists to improve outcomes for both job seekers and employers. We work collaboratively with employer networks and community organisations to provide high quality, tailored services.

As an Organisation

All team members are expected to implement and comply with the Quality Standard ISO 9001:2008 and other associated standards including the Quality Assurance Framework (QAF), National Standards for Disability Services (NSDS), Australian Skills Quality Authority (ASQA) and the AS/NZS: 4801 Safety Management System. MAX Solutions endeavors to exceed these levels of quality so that all customers may benefit. MAX Solutions is viewed as a partner and the employment, health and training services provider of choice.

We will treat you with respect and courtesy and we expect that you will treat us the same way.

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